Happy Tails Bed and Biscuit

A Country Retreat for Your Dog

F.A.Q.s

Happy Tails Bed and BiscuitWhich Vaccinations Are Required To Board My Dog At Happy Tails Bed and Biscuit?

We require Rabies, DHLPP (Distemper/Parvo combination) and Bordetella.

 

After Everyone Goes Home At The End Of The Day, Are The Dogs Left All Alone?

The property is maintained and monitored, 24 hours a day, as we live on the premises!

 

How Many Times Per Day Are The Dogs Let Outside?

We believe dogs here in our care are much happier if exercised during the day, they tend to eat better and sleep more comfortably. With this in mind, we strive to maximize outside playtime, which will always be during the time of day that the weather is comfortable.

 

I Have Two Dogs, Can They Board Together?

Yes, definitely. As long as they get along they can stay together and you can save money. The second pet will only be charged a discounted price! We can even separate them at feeding time if necessary. Just let us know at check-in.

 

Can We Bring Their Belongings?

Yes – you may bring clean bedding and favorite toys.

 

Do I Need To Bring My Own Food?

We recommend that your dog stay on its normal food while boarding. A change in diet sometimes causes digestive problems and diarrhea especially if your dog is stressed at being away from home.

 

What If My Dog Will Not Eat While There?

Each pet is fed separately in a quite atmosphere – hand feeding is done if needed. We will do what ever is needed to help your pet to want to eat.

 

Can You Give Medications?

Yes, with our medical background we are comfortable giving medication, including injections such as insulin. Please call to discuss

 

What If My Dog Will Not Relieve Himself In A Kennel?

We take your pet outside in the yard every time to relieve himself. We will take your pet outside as much as is needed for each individual pet and we will monitor his or her eliminations. Please let us know ahead of time if your pet is not housetrained.

 

Do You Give Tours Of The Facilities?

Yes! We give tours during our open hours on Saturday and Sunday.  Sorry, but your pet may only tour as far as the front yard.

 

Are All Dogs Let Out Together?

Absolutely not! If dogs are in the same family and get along with each other, we let them out together.

Dogs from different households do not participate in group play unless specifically requested by both parties.

 

What Is Your Plan If My Dog Becomes Seriously Ill?

We keep your cell phone number on file so that if in the event that your dog becomes ill we can get in touch with you and determine a course of action.  If you are not available we will contact your emergency contact, and/or your vet, depending on the situation.  If time is of the essence we will take him to our local vet or the emergency clinic.

 

What Form Of Payment Do You Take?

Happy Tails Bed and Biscuit accepts cash, check, Visa, MasterCard, and Discover. A convenience fee of 3% will be added for those choosing to pay with a debit or credit card. Payment in full is expected at the time of pick­up.

 

What Is The Best Time To Drop Off For Boarding?

We recommend bringing your dog as early as possible. All dogs, but especially first timers, benefit from several hours “settling in time” before they are served dinner. It gives us the opportunity to make them feel welcome, get them out for all their activities, and give them ample time to make themselves at home before night-time. Timid or anxious dogs will usually benefit from the same opportunity. Regular visitors and dogs who settle easily are welcome later if that works better for your schedule.

 

What If I Am Unable To Get There During Your Office Hours? 

We try to be flexible and will make an effort to work with you and your schedule. Please call us to discuss schedule.

 

What Happens During Playtime?

Each dog is different so we try to tailor playtime towards the individual dog.  Some dogs like to fetch.  Some dogs like to walk on a leash.  Some dogs simply like to sit on your lap and be petted.  We try and cater the playtime to their individual needs one on one.

 

Are The Kennels Heated And Air-Conditioned?

Yes, our kennels offer a climate controlled, secure, safe and comfortable place for your dog

 

What Size Are Your Kennels?

Sleeping quarters are 4 feet x 4 feet for small dogs and 5 feet x 10 feet for larger dogs.